Job Listing

Volunteer/Events Manager

St. Augustine Lighthouse & Museum, St. Augustine

St. Augustine Lighthouse & Maritime Museum, Inc.

Job Description

Job Title:

Volunteer/Events Manager

 

 

Reports To:

Interpretive Division Director

 

 

Department:

Interpretive

FLSA: Non

Exempt

Job Summary:

The Volunteer/Events Manager is responsible for the recruitment, training, and coordination of volunteer activities of the St. Augustine Lighthouse & Maritime Museum, Inc., including volunteer activities for the St. Augustine Lighthouse Maritime Archaeological Program as well as coordination, oversight, and planning of company special events for the purposes of visitor, donor, volunteer and member cultivation, training, fundraising, and public relations. He or she plans and evaluates volunteer activities for junior, senior, corporate, and individual volunteers. Recruits volunteers and maintains a roster of all volunteers. Manages volunteer benefits and appreciation program. Schedules volunteers for various responsibilities and positions in the organization in line with the Museum Mission, Strategic Plan and operational procedures and code of ethics. Is a collaborative member of the Museum team, supporting the interpretation and development (fundraising) functions. Supports Mission, Money, Market analysis and aids the overall sustainability of the nonprofit.  

 

Major Responsibilities:

  • Recruits volunteer team members and actively grows the volunteer corps to an average of 5-6 volunteers per staff person; currently 245-270 volunteers.
  • Provides the standard monthly reports to ED & Mgmt Team on Volunteer Statistics.
  • Supervises  volunteers and acts as their advocate making sure that volunteers have meaningful, aligned work to do and can try a variety of jobs.
  • Helps to train staff and volunteers about critical topics including history, storytelling, safety, and OSHA compliance.  Works to align organizational needs with volunteer work and  HR Compliance. Collaborates using HR guidance. Builds engagement and value for the visitor through volunteer activities. Helps prepare manuals, job descriptions, training materials, slide shows, and other materials needed for training or interpretation. Works closely with all staff to understand and communicate the Museum culture of lifelong learning, non-profit ethics, values and AAM standards, as well as legal compliance needs. Strengthens alignment, collaboration and communication between staff and volunteers.
  • Conducts historic interpretation site shifts, may give interpretive and training programs to staff, volunteers and/or the public.  May help with calendar, specialty tours, and outreach programs.) Gives and trains others to give guided tours.  Helps to conduct and train volunteers for these activities to free staff capacity
  • Manages and operates the Museum Special Events Program including scheduling, supplies, event plan and activities, community interface, layout and communications. Events include member events, Night Fest in March and Luminary Night in December, fundraising events, and weddings/rentals. Understands the Museum priorities for events so that over scheduling is not a problem.  Sets up and runs two Volunteer thank you events each year, and performs thank you functions throughout the year. Coordinates volunteers for events. Acts as the point person and major contact for outside vendors and event suppliers. Provides direction to staff and volunteers for organizing and executing events. Manages all weddings and respective contracts for on-site arrangements, including the collection of payments and deposits required throughout the events.
  • Actively recruits volunteers/interns working with St. Johns Volunteers,  community schools, universities, associations, corporations, local media and partnering nonprofits. Interviews and works with HR to process applicants. Tracks Volunteer hours and benefits. Writes a volunteer e-newsletter as needed, and coordinates with the Museum Development Division regarding volunteer donations of time, money and special talents. Makes sure all are thanked repeatedly for their work.  
  • Maintains an active roster of volunteer replacement for volunteer absences. And communicates volunteer needs to staff and vice versa as required. Provides direction and motivation. Cultivates a welcome internal atmosphere for volunteers.
  • Keeps informed on professional methods for volunteer management (technologies and best practices) as well as Museum standards, historic standards and other guidelines as needed. Uses these standards to advance the Museum mission and to help others.
  • Reports to the Director of Interpretation and is a member of the Interpretive Division but works closely with other Divisions as needed.
  • Example the Director of Development  and Executive Director shall help ensure that the event and fundraising goals of the organization are met. Volunteer Coordinator helps to plan events and work plan for the year and as such is an important member of the budget leadership group. As such, he or she may be asked to evaluate annual work plans or determine the mission, market and financial sustainability of new ventures.
  • This position is also a back up to Membership Administration and Development Coordinator, and the Interpretive Division as needed. 
  • Required to perform site support activities including tower and base shifts and all related duties such as afterhours, specialty tours, including but not limited to Dark of the Moon.
  • Interprets real objects and ideas for the Museum’s visitors, including individuals, family’s and tour groups. All interpretations will be based on the Museum’s mission statement and Strategic Plans and goals.
  • Performs other duties as assigned.

Scope:

  • This is an intermediate, professional level position. 
  • Incumbent must possess a thorough knowledge of volunteer recruitment and management activities. Interaction with all departments in the organization and all levels of employees is essential, as well as professional event planning and program management experience.

Qualifications:

  • Baccalaureate degree in related field and knowledge of the conduct of volunteer programs in a non-profit organization preferred.
  • Excellent written and oral communication skills required. Demonstrated public speaking and presentation skills required. Knowledge and experience with word processing and database software programs. Outstanding interpersonal skills and managerial skills.  Ability to work independently, manage multiple projects effectively and meet deadlines.

 

Essential Functions/Physical Requirements:

The duties above indicate the essential functions of the job. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable business needs and a moderate amount of business travel is required.  Must be able to climb the lighthouse tower in typical Florida weather and perform required duties for periods of 2.5 - 3 hours. Must be available to work evenings, weekends, and holidays, as well as normal daily work hours to meet the needs of the organization.

To Apply:

Please send cover letter, resume / CV to:

Martin Corlieto

MCorlieto@staugustinelighthouse.org

 

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