Membership Department Assistant (Program Associate)

Department
The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University. Learn more about The Ringling at https://www.ringling.org/about-ringling/careers.

Responsibilities

Primary responsibilities:
Provides advanced level customer service to members and donors, answering telephone and email inquiries, and selling/processing memberships & renewals
Responsible for administrative support to Membership & Development Departments including submitting requisitions, creating purchase orders, initiating expenditure requests, producing work orders, and orders/maintains supplies
Maintains membership databases and files, communications, and record keeping such as member renewals and gift acknowledgments
Produces mailing lists, membership cards, gift and membership acknowledgment letters, and exports/merges data into spreadsheets/reports
Implementation of member/donor events and activities to include logistics, staffing, member/donor satisfaction, and working interdepartmentally to achieve goals

As needed:
Coordinates Department Volunteers including recruiting, training, and scheduling
Attends weekly calendar meetings and other duties as assigned
Researches and makes recommendations to improve internal processes and procedures
Serves as backup for the FSU Foundation/Ringling Database Administrator and Visitor Pavilion Membership Desk operations

Skills relevant to this role include:
Problem-solving and ability to think outside of the box
Focus on relationship building
Knowledge of Microsoft Office Suite

Qualifications

Education
HS Diploma or GED and four years’ experience or a combination of post high school education and experience equal to four years

Note: Higher education can substitute for experience at the equivalent rate

Your application is not complete until you have uploaded:

A position-relevant resume that includes relevant experience, course work, and skills
A cover letter that details your interest in The Ringling and why you feel you are good fit for the role
Contact information (phone and/or email) for at least 3 professional references
Please note a work sample will be administered if selected for an interview.

Preferred Qualifications
Experience with constituent information platforms
Advanced skill in Microsoft Excel

FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Veterans’ Preference
Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans’ Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans’ Preference, select “yes” to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans’ Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.

Considerations
Rate of Pay: The final rate of pay will be based on the education, skills, and experience of the selected candidate and is expected to range from $36,250 to $40,000. Find out more about our comprehensive benefits package under the “FSU Total Rewards” section.

Working Hours: Monday – Friday from 8:00 AM to 5:00 PM with a one-hour meal period. This role may be required to work a flexible schedule including nights, weekends, special events, and holidays based on the needs of The Ringling.

This position is based in Sarasota, FL.
This is a USPS position.
This position requires successful completion of a criminal history background check to include fingerprinting.

For more information, technical assistance, or should you require accommodations for the application or interview processes, please contact Ringling Human Resources at 941-358-2773 or employment@ringling.org.

Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU’s Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.