Membership and Development Manager

Membership and Development Manager

Description
The Membership and Development Manager will play an integral role in attracting, retaining, and engaging members and sponsors. This position reports to the Chief Development Officer.

He or she will work with the Chief Development Officer and Director of Administration to execute the organization’s membership and fundraising strategy and will be directly responsible for the management of all data and processes for member recruitment and retention.

The Membership and Development Manager will work with the Marketing team to keep member information current.

Duties and Essential Functions: Member Recruitment and Retention
Responsibility for management, tracking, and reporting all membership data, including:
 Updating and maintaining membership records
 Managing recruitment, retention, tracking, and reports
 Collecting and analyzing current, new, lapsed, and potential member information
 Managing all aspects of the database
 Overseeing and tracking membership renewals and reminders
 Creating annual Membership Direct Mail Campaigns
 Creating and mailing new member welcome packets and letters
 Manage Historical Society’s ticketing system as it applies to all membership-related events, including but not limited to CIP, EOAR, and Lectures.

Duties and Essential Functions: Development
Work with Chief Development Officer to promote sponsorships for programs and events
• Research and identify prospective new donors and proactively initiate sponsorship and funding
• Assist management in development of fundraising goals and help achieve and surpass these goals
• Maintain permanent records of all meaningful communications with donors/prospects, including uploading contact reports, email threads, and phone call notes.
• Participate in Development Team strategic and campaign planning, including fulfilling assigned responsibilities to support those initiatives and achieve goals.
• Stay abreast of emerging trends in development field and share findings with Development team.
• Maintain confidentiality and decorum of the highest degree

Grants Management
• All reimbursement for Cultural Council and other grants
• Bi-weekly meetings with our Grants Team

Qualifications: Required
• Bachelor’s degree or equivalent and at least 2 years office experience
• Ability to work and attend meetings or other workplace events outside of normal workday hours
• Highly organized, detail-oriented, and flexible
• Ability to prioritize and manage multiple tasks and work with supervisor
• Excellent writing skills, especially business correspondence
• Clear and effective oral communication
• A positive and collaborative attitude
• Strong interpersonal skills and ability to work with and engage the public
• Diplomacy, sensitivity, and awareness of appropriate workplace interactions
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Demonstrated facility with managing a database, including mail merge
• Ability to maintain regular and timely attendance

Qualifications: Preferred
• 1-3 years museum experience
• English or History education
• Experience in creating membership campaigns, including direct mail and mail merge
• Experience in program planning, implementation, and evaluation
• Proficiency in Adobe PDF
• IWave or Foundation Search experience
• Donorsnap or donor software experience
• Constant Contact or other email marketing platform experience

To apply, please submit a resume and cover letter to Sharon Poss, Director of Administration, at sposs@pbchistory.org.