Job Title: PT Community Engagement Coordinator/MCAM Pay Grade: 06
Job Code: 10535 FLSA Status/EEO Code: Non Exempt/06
Effective Date: August 15, 2019 Last Revision Date: March 29, 2022
The Part Time Community Engagement Coordinator performs a critical role in maintaining visitor, membership, and volunteer services; leading promotional and marketing efforts; and assisting in the development and implementation of public programming for the Manatee County Agricultural Museum division of the Historical Resources Department while providing outstanding internal and external customer service. The Community Engagement Coordinator position is a part-time, non-supervisory position reporting to the Supervisor of the Manatee County Agricultural Museum. This position reports directly to the Supervisor I/Agricultural Museum. This position reports indirectly to the Director of Historical Resources and Clerk of the Circuit Court and Comptroller. Apply at: https://www.manateeclerk.com/departments/hr/jobs/
- Bachelor’s Degree in Museum Studies, History, Community Engagement, or related field
- One year of recent and relevant experience that demonstrates the ability to apply acute attention to detail in maintenance of data, preferably in an automated systems environment
- One year of recent and relevant experience in events planning and/or events management
- Basic mathematical aptitude, as well as alpha and numeric filing skills required
- Ability to write concisely with clarity and proper grammar
- Proficient in graphic design and promotional photography
- Working knowledge of current non-profit marketing principles and proficient in use of social media and website design/maintenance
- Computer literacy which includes, but is not limited to, proficiency in Microsoft Windows Suite and Adobe Creative Suite
- Familiar with Past Perfect or related museum/archival or data management software
- Some experience working in a museum or historical site
- Must be able to operate general office equipment
- Must be punctual; regular attendance is required.
- Must possess good interpersonal and communication skills and be able to work as part of a team and foster a positive work environment.
- Must possess a valid Florida driver’s license
Along with the satisfactory performance of this job’s essential functions, the employee in this position is expected to actively and consistently demonstrate the core values of the Clerk’s Office.
Service to All
Everyone is my customer. From our customers to my coworkers and colleagues, excellent service is my primary goal. I will provide courteous, patient and knowledgeable service to everyone.
I will foster the highest level of ethical conduct and promote an atmosphere of transparency, accountability and confidentiality in my actions and behavior. I will comply with all the Clerk’s policies.
I will treat the office, everyone I come in contact with and myself with respect. From punctuality to dress code, I will be mindful of what my actions and my appearance communicate to others.
I will present ideas and information in a thoughtful and courteous manner and be open minded to the ideas and suggestions of others. I take responsibility to keep others fully informed of situations and information at all levels whether in writing or verbally.
I accept responsibility for the quality, quantity and timeliness of my work. I will seek answers to issues I do not understand and I will own my behavior.
I hold myself and others accountable for the success of the team. I support a culture that finds solutions, rather than make excuses or place blame. I will be flexible and cooperative when faced with change.
I will foster an environment of continuous improvement. I am encouraged to research, study and learn the vast workings of the Clerk’s office so I can be of the most service to our customers.
It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Provides excellent customer service to all in person, in email, and over the phone; is approachable, helpful, and personable; answers questions knowledgeably and with patience
- Visitor Services – greeting upon initial entry, providing directions, gift shop sales, etc. Attends to all aspects of visitor experience, including tours when necessary
- Enters and organizes membership, volunteer, and contribution data in Past Perfect. Manages museum membership.
- Markets and promotes the Ag Museum and its activities through social media, website design/maintenance, newsletter, press releases, flyers, etc.
- Seeks outreach opportunities and coordinates participation, including being on site when needed
- Works with other staff to develop and implement all public programming for the Ag Museum, including special events, exhibit openings, outreach events, educational programs, and workshops/lectures
- Assists with all operations of Ag Museum, including mail and email communications, gift shop, housekeeping, and emergency preparedness
- Assists with all aspects of education programming, special events, and museum tours
- Assists with all aspects of volunteer recruitment and management
- Performs general office duties.
- Gains knowledge of the rules and regulations pertaining to the activities of the assigned nonprofit
- Learns County and local Florida historical facts and folklore
- Proofreads and edits materials
- Answers telephone and in-person inquiries about the historic site and its activities and programs
- Assists management with other related duties as assigned.
- Performs other duties as deemed necessary by the Clerk, Director or Supervisor for the operation of the museum and continuation of service and assistance to the nonprofit.
- Regular and reliable attendance, including weekends and occasional evenings
ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS
The essential mental and physical functions listed below are required in order for an employee to be able to perform the essential functions of this position.
- Thinking critically; defined as reading, understanding and taking appropriate action on detailed and complex information
- Maintaining confidentiality of information learned or acquired as part of the position which, if disclosed, might have adverse internal effect or objectionable outside results
- Sitting for prolonged periods of time
- Standing for prolonged periods of time
- Repetitive actions/motion of one or both hands
- Hearing ordinary conversation and office sounds
- Verbal communication in person and on the phone
- Written communication by hand and on PC
- Ability to lift 25 lbs. and push/pull 40 lbs.
The Manatee County Clerk of the Circuit Court is an Equal Opportunity Employer. Compliance with the ADAAA, the Clerk will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Work is conducted primarily in an office/museum environment. Many projects may be assigned out-of-doors (in summer and winter) or in another facility, in which case, conditions vary. This position frequently requires working with the public and school-aged children. Working within strict deadlines is necessary from time to time.
JOB DESCRIPTION ACKNOWLEDGEMENTS
I have read and understand the functions and requirements of this position. I understand that this is not to be considered as an exhaustive statement of duties, responsibilities or requirements and does not limit the assignment of additional duties for this position.
I also understand that this job description does not constitute a contract of employment for any purpose.
All job descriptions are subject to revision and amendment. I have received a copy of this job description and am fully aware of the expectations of the job and the office.
As an employee, I will strive to uphold the values of the Clerk’s Office.
Employee’s Signature Date