Education/Volunteer Coordinator

Position: Educator/ Volunteer Coordinator
Department: Cultural Resources (Mound House & Newton Beach Park)
Pay: $21 – $26 an hour with benefits

POSITION SUMMARY
This is a permanent full-time position requiring 40 hours per week with a schedule of Tuesday through Saturday and some nights required. Responsible for organizing, developing, and
conducting outdoor and indoor educational programs and activities related to area history, archaeology, and environment of the Mound House and Newton Beach Park. Responsible for
the management and training of all volunteers. Works under the direct supervision of the Cultural Resources Director/ Mound House Museum Director. Supervises student interns and
volunteer workers as assigned.

ESSENTIAL JOB FUNCTIONS

• Assists in planning, development, coordinating, and implementing public historic and environmental programs including kayak tours, beach walks, student school group programs,
  festivals, guided tours, and special events both on- and off-site for Mound House and Newton Beach Park.
• Responsible for conducting kayak tours and beach walks; this includes preparation, leading the tours with the required equipment, and assisting the public with various needs during the prep,
  operation, and completion of the tours.
• Responsible for management of Mound House and Newton Beach Park volunteers and volunteer program; duties include recruitment, managing volunteer program, budget,
  newsletters, educational trips, scheduling, generating reports, volunteer appreciation event, and certification program. Training includes, but is not limited to, interpretation, customer service,
  inclusion, natural history, and safety.
• Follows and implements the Town of Fort Myers Beach safety policies and procedures. Trains volunteers and staff on such policies.
• Monitors weather on a regular basis for all programs including kayaking programs and boat tours, and makes accommodations as needed for cancellation or rescheduling.
• Creates a learning strategy to engage residents, students and visitors that directly relates to the mission of the Mound House Museum and Newton Beach Park.
• Liaises with schools, colleges, and teachers to promote the use of the collections and activities of the museum in line with various curriculum; creates and develops educational resources for
  visitors, schools, families, and special interest groups.
• Delivers presentations, workshops, and interpretive activities in partnership with community groups.
• Assists with the development of the special event and program calendar for Mound House and Newton Beach Park.
• Collates, analyzes, and applies feedback on the educational activities provided.
• Receives and responds to public inquiries about Mound House and Newton Beach Park history and programs, and other area cultural resources.
• Assists with seeking sponsorships for the Mound House and Newton Beach Park; represents and promotes the museum on external educational bodies to establish a network of useful and productive partnerships; works with other museum staff to develop and market the museum and the events program.
• Develops cooperative partnerships with area schools, community organizations, and other environmental institutions for the enhancement and support of the Department.
• Assists with social media (Facebook and Instagram) and regularly monitors TripAdvisor and Google business reviews.
• Assists with maintaining current programming on the Mound House website and adds new programs monthly as needed.
• Develops and maintains good working relationships with the public, coworkers, volunteers, and the program participants.
• Performs other duties of this position or related positions as may become necessary or as directed by the Cultural Resources Director/ Mound House Museum Director.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.)

OTHER JOB FUNCTIONS

• Aids in general office routine, which includes registration of participants, preparation of reports, answering the phone, dispensing general information to the public, and covering ticket sales and
  assisting in the museum store when needed.
• Ensures rules are enforced pertaining to all natural, historical, and archaeological facilities and resources and use thereof for the enjoyment of the visitor.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree in history, museum studies, archaeology, environmental science, education, biology, or a related field.
• Minimum of three years of interpreter experience, including educational programming in a
  museum setting.
• Confidence in dealing with the public and addressing groups of people.
• Must be a United States Citizen or eligible to work in the United States.
• Must possess a valid Florida Driver’s License with acceptable driving record.
• Must have current CPR and First Aid certification upon 60 days of the date of hire.
• Must successfully pass a background check, and alcohol and drug test.
• Ability to read and follow written and oral instructions.
• Able to establish and maintain effective working relationships.
• Able to operate necessary equipment.
• Excellent work history and attendance record preferred.
• Ability to communicate orally and in writing.
• Certified Interpretive Guide (National Association for Interpretation) preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

• Knowledge of and interest in local history, archeology, ecology, and human-environment issues.
• Positive attitude and enthusiasm for the job.
• Ability to accomplish work which requires physical stamina.
• Ability to work outside in various weather conditions; Ability to work a flexible schedule including weekends and some evenings.
• Self-motivation and the ability to work independently.
• Ability to establish and maintain effective working relationships and work cooperatively with volunteers, interns, coworkers, representatives of outside organizations, and all ages of public.
• Ability to prepare routine administrative paperwork; Ability to analyze and organize data and prepare records and reports.
• Ability to follow verbal and written instructions; Ability to communicate effectively both orally and in writing.
• Knowledge of customer service standards and procedures; Working knowledge of public information and public relations techniques.
• Ability to plan, organize and promote Mound House and Newton Beach Park activities and programs; thorough knowledge of the policies, procedures, rules, and regulations governing the
  educational program area assigned.
• Ability to evaluate the effectiveness of education programs and activities.
• Ability to plan and supervise the work of volunteers and interns.
• Ability to successfully work with and serve a diverse local community and visitors.
• Knowledge of occupational safety rules and practices.
• Knowledge of proper care and maintenance of native vegetation; Assists in the maintenance and cleanliness of grounds and facilities.
• Operates a variety of equipment including golf cart transportation, vans, kayaks, and marine equipment, including attending appropriate training to securing valid certificates.
• Maintains the physical ability to assist in transporting kayaks and related equipment, equivalent to 50 pounds singly and 100 pounds jointly.

WORKING HOURS/PHYSICAL/ENVIRONMENTAL DEMANDS

• Work environment is outdoors, based on a cultural and environmental learning center in a park and marine setting.
• Medium physical effort: Requires handling of average-weight objects up to 50 pounds and standing, walking, and paddling and helping visitors get in and out of kayaks in unstable footing conditions. Effort applies to no more than six (6) hours per day.
• Environmental factors may vary, and position will require time spent outdoors at all times of year; Ability to perform strenuous work in varying and adverse weather conditions including heat, cold, rain and potentially dangerous environments.
• Will be required to work hours other than the regular Town Hall hours including, nights, weekends, and holidays and during emergency situations.
• Possess sight/hearing senses or use of prosthesis that will enable these senses to function adequately so the requirements of this position can be fully met.
• Significant standing, walking, moving, climbing, carrying, bending, and kneeling; and is essential to the job.
• Some crawling, reaching, handling, sitting, pushing, and pulling, bending, stooping.
• Must have the use of sensory skills to effectively communicate and interact with other employees and the public using the telephone and personal contact.
• Task involved the regular, and at times, sustained performance of heavier physical tasks such as walking over rough or uneven surfaces, bending, stooping, working in confined spaces, and lifting and/or carrying moderately heavy (20 – 50 pound) items and occasionally, very heavy (100 pounds or over) items; or may involve the complex operation of gasoline powered equipment.

Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect
the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties, as necessary. This job description does not constitute a written or implied contract of
employment. To apply go to https://www.fortmyersbeachfl.gov/248/Careers